Here are some additional tips for active listening over the phone. Realize that restating what the speaker has said ...
Read More >
Regardless of what you do for a living, there are plenty of stories about “good managers” and “bad managers.” But ...
Read More >
Sales managers should always be asking their people for stories so their Success Story Archive™ becomes a living ...
Read More >
Some people say that good salespeople are born, not made. Certainly, there are specific personality traits that top ...
Read More >
We sow the seeds of our own destruction by not following up with customers. My philosophy is when you send a proposal, ...
Read More >
I’ve often talked about the “why” behind selling energy, because in the end that’s what drives the bus.
Read More >
Being a sales manager is a demanding and complex job where your duties are constantly shifting. You need to oversee ...
Read More >
