Bringing Dead Customers Leads Back to Life

By Mark Jewell | October 30, 2020
Sometimes a prospect goes silent.  If you have already sent your one-page proposal and have a good relationship with ... Read More >

3 Tips for an Effective Follow-Up

By Mark Jewell | October 09, 2020
A famous comedian once said, 90% of success is just showing up. Many times in sales, at least 90% of your success is ... Read More >

So, You Made a Mistake: What Next?

By Mark Jewell | October 07, 2020
We’re all human, and from time to time, mistakes are made.  Whether it’s your fault or not, you may find yourself in a ... Read More >

6 Tips for Dealing with Difficult Customers

By Mark Jewell | September 24, 2020
It has happened to all of us: we’ve encountered a prospect who is demanding and difficult throughout the sales process. ... Read More >

5 Tips for Creating Winning Marketing Survey

By Mark Jewell | May 06, 2020
Getting feedback from customers can be tricky.  Still, it’s important to engage them with thoughtful questions whether ... Read More >

Don’t Forget Your Customer’s Name

By Mark Jewell | May 02, 2020
In spite of the fact that work has moved to home, many of us are still chasing leads and making new connections or ... Read More >

Turning a “No” into a “Yes”

By Mark Jewell | February 07, 2020
What do you do when a prospect tells you that they are not interested in your product or service? Many salespeople ... Read More >

8 Best Practices that Will Improve Customer Satisfaction

By Mark Jewell | March 09, 2019
  Throughout my career, I’ve discovered firsthand how valuable it is to provide top-notch customer service. Like ... Read More >

Sales Tools for Building a Better Relationship with the Customer

By Mark Jewell | September 25, 2018
As a salesperson, you know that closing the deal is only the first step in customer relations. The care and attention ... Read More >