While working from home, you’re likely sending more emails than ever, so it’s crucial that you make the right impression with each and every one of them. If you don’t manage to come across as polite and genuine, your communications could be derailed by sounding too formal or too familiar.
For example, are you aware that something as simple as a greeting or a sign-off can make your prospect bristle? According to a recent article on Fast Company, you can alienate a recipient simply by writing, “Hey.” There are also some key phrases and punctuation you should avoid to keep your communications crisp and professional. If you want to fine-tune your email habits and avoid making a serious faux pas, this is required weekend reading.